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Cnet and Warrantynow form Strategic Marketing Partnership to Syndicate Extended Warranty Services through Cnet's Commerce Channels

CNET Enables Increased E-Commerce Success By Making Value-Add Warranty Services And Nationwide Repair Capabilities Easily Available To Its Merchant Partners and CNET Data Services Licensees

February 28, 2000--San Francisco, CA--WarrantyNow, the premier provider of Internet product protection plans and customer service products, and CNET, Inc. (NASDAQ: CNET), the source for computers and technology, today announced a strategic marketing alliance in which WarrantyNow will provide online warranty service products to CNET's 200 merchant partners. In addition, CNET will syndicate WarrantyNow's products to its more than 40 CNET Data Services licensees, which include Ingram Micro, Buy.com and Outpost.com. Under the terms of the agreement, WarrantyNow will become a sponsor on the CNET network, making a major financial commitment to an extensive, integrated marketing campaign on CNET Online and CNET Television over the next year. Additionally, CNET has taken an equity stake in WarrantyNow. The online extended warranty capabilities on several of CNET's commerce services will be launched throughout this year, providing a significant profit center for CNET's merchant partners and Data Services licensees.

WarrantyNow's comprehensive marketing campaign includes advertising across CNET's properties and integration of WarrantyNow's online customer service products within CNET Data Services, CNET Store.com and CNET Auctions. CNET Data services provides the most comprehensive and up-to-date product data to its licensees with a standardized database of photos, detailed descriptions and technical specifications of products. In Q1 of 2000, WarrantyNow will define the extended warranty product, in-home installation service and nationwide repair capabilities available for each product within the database, allowing CNET Data Services' licensees to easily and quickly integrate these capabilities within their e-commerce sites.

In Q2 of 2000, WarrantyNow will allow CNET Store.com merchants to also offer WarrantyNow's customer service products and services to their customer base. By building a system that can automatically insert warranty products and services into each store front, CNET Store.com will provide an inexpensive, incredibly simple way for small to midsize merchants to provide industry leading customer service online. Also planned for the year 2000 is integration of WarrantyNow's products within CNET Auctions.

"CNET has created powerful platforms for marketing our services directly to vendors throughout the supply chain, said Ron Goedendorp, president and CEO of WarrantyNow. "This partnership opens the doors for CNET's merchant partners and CNET Data Services licensees to easily generate additional revenues while providing critical customer support capabilities that enhance online successes."

"The Internet is the great equalizer, said Richard Marino, president of CNET. "By allowing merchants of all sizes to access top-of-the-line product protection services, we continue to deliver on our commitment to provide the best resources for today's online shoppers, and to help our merchant partners to compete successfully online."

About WarrantyNow

WarrantyNow offers innovative Internet solutions for e-commerce purchases. With a nationwide service center network, WarrantyNow is the premier online service plan provider for today's e-tailers. Its philanthropic history includes awarding 1,000 shares of pre-IPO stock to local non-profit organizations at their company launch in September 1999, and granting 1,000 shares to the San Diego State University Community Development Center. WarrantyNow can be reached at (415) 348-9100 or on the web at http://warrantynow.com.

About CNET

CNET, Inc. is a leading edge media company, producing a branded Internet network, computer product database and television and radio programming for both consumers and businesses. CNET is the leading authority on computers, the Internet and technology products and services. CNET's network serves millions of users each day. CNET Data Services licenses its multi-lingual product database to more than 30 U.S. and European online computer retailers, resellers and leading e-commerce companies. CNET television programming airs on CNBC and in national syndication, as well as nearly 100 foreign countries. CNET Radio airs in the San Francisco Bay Area on KNEW 910 AM. CNET currently has investments in cash and marketable securities that are valued at more than $1 billion, including its approximate 12 percent stake in NBC Internet Inc. CNET recently announced its intention to acquire mySimon, inc., a comparison shopping service, for approximately 11.3 million shares of CNET common stock. The transaction is expected to close by the end of the first quarter of 2000.

WarrantyNow and SomethingNow are trademarks of SomethingNow Inc. and may be registered in certain jurisdictions. All other trademarks mentioned in this document are the property of their respective owners. Copyright © 2000 WarrantyNow. All Rights Reserved.

 

© Copyright 2000 Spirit Enterprise LLP. All rights reserved.