WarrentyNow Appoints Adrian Vanzel CEO

Vanzyl Brings Business Development and Technology Implementation Expertise to Expand Company's Online Service Plan Business

May 11, 2000//San Francisco// WarrantyNow, Inc., the leading enabler of electronic commerce product protection plans, today announced the appointment of Dr. Adrian Vanzyl as CEO. In this position, Vanzyl will lead the company's efforts to expand and enhance its service plan solutions for e-commerce purchases. He brings to WarrantyNow a broad range of management experience in business development, technology implementation and Internet research.

Vanzyl joins WarrantyNow after a successful tenure as Group Business Development Manager for bCentral, Microsoft's Web-based small-business portal. In this role, he managed the group responsible for driving the company's business efforts, as well as establishing strategic partnerships, on a worldwide basis. Prior to bCentral, Vanzyl was vice president international for LinkExchange, which Microsoft acquired in 1998.

Prior to joining Microsoft, Vanzyl built the U.S.-based team of engineers for LookSmart, where as chief technology officer he was responsible for improving the overall performance of the company's product, while also managing the process of integrating key partners such as Alta Vista. He was a member of the LookSmart executive management committee, contributing to strategic relationships and capital raising efforts.

Before LookSmart, Vanzyl was chief technology officer for Sausage Software, located in Australia, where he was responsible for managing a team of over 50 engineers, as well as key partner relationships. He was a member of the three-person board of directors that guided the company through a successful public offering and establishment of the first Internet software company on the Australian Stock Exchange.

"Adrian has established a track record of driving technology and service-based companies to reach new levels," stated Dave Burlington, president of WarrantyNow. "His depth of management expertise combined with his ability to engage and motivate highly skilled professionals, internally and externally, will be invaluable as we continue to strengthen our position as the premier online service plan provider for today's eTailers."

WarrantyNow's turnkey solution allows eTailers to offer the broadest spectrum of online service plans to their customers. By partnering with WarrantyNow, eTail sites can offer customers product protection plans with a click of a button, while maintaining their own brand identity. WarrantyNow's real-time solution seamlessly integrates with the eTailer's network to provide the customer with a fully transparent experience. The customer stays on the eTail site, allowing the eTailer to maintain full control over the customer experience, while establishing an additional profit center that can increase profit margins by as much as forty percent.